Police Division

Chief of Police

Don Miller was appointed Chief of Police on April 8th, 2019.  Don’s law enforcement career began with Norfolk Police Division in 1990 when he tested for and was hired as a Patrol Officer. From 1994-1996 he worked as a Detective until he was promoted to Corporal. After several years of serving as a Corporal, he was promoted to the rank of Patrol Sergeant in 1999. He supervised patrol shifts as a Sergeant until 2013 when he was promoted to Operations Captain, where his responsibilities included the overall management function of all sworn officers.  In addition to his normal police duties, Chief Miller spent four years on the Accident Investigation Team specializing in major accident investigations from 1992-1996. He was also one of the original members of the Tactical Response Team (TRT) where he was the Assistant TRT Commander from 1995-1997 and TRT Commander from 1997-2009.  He attended Northwestern University School of Police Staff and Command.  He also increased the use of technology to include electronic accident reporting, electronic jail management, use of Facebook, and use of CARFAX for police investigations. Additionally, he proposed and developed the Police Division wellness program which developed into a city-wide wellness program.

Captain of Operations

Capt. Chad Reiman graduated from Northern State University in 1996 with a Bachelor of Science Degree in Criminal Justice and Sociology. Capt. Reiman was hired as a Patrol Officer with the Norfolk Police Division in 1997. He worked as a Patrol Officer from 1997 to 2007 when he was promoted to Corporal.  Capt. Reiman served as a Corporal from 2007 to 2012.  In 2012 Capt. Reiman was promoted to the rank of Sergeant and commanded a patrol shift until 2019.  He was promoted to Captain of Operations in May of 2019.  In addition to his normal police duties, Capt. Reiman was on the Tactical Response Team (TRT) from 1999 to 2019 where he served as a tactical operator and Assistant TRT Commander.  Capt. Reiman instructs other police officers on active shooter/critical incident response, less lethal munitions, chemical munitions, and crowd/riot control. 

Capt. Reiman’s responsibilities include the uniformed patrol shifts, criminal investigations unit, school resource officers, community service officers, K-9-unit, Tactical Response Unit, Accident Investigations Team and Honor Guard Team.  Capt. Reiman is also one of Norfolk PD's licensed drone pilots.  Capt. Reiman helped develop and manages the Master Police Officer program. 

 Captain of Command Services

Captain Bauer began his career with the Norfolk Police Division in 1991 as a police officer.  In 1994 he moved into the Investigations Unit as a detective.  Three years later, in 1997, he was promoted to the rank of Corporal in Uniform Patrol. He reached the rank of Sergeant in 2001 and was assigned back to the Investigations Unit to supervise the six detectives.  While there, Captain Bauer initiated Norfolk’s computer forensic exam abilities and the Division became a member of the Nebraska Internet Crimes Against Children’s Taskforce.  In 2012 he was promoted to the Captain of Support Services.  Under the direction of the Chief of Police, he manages the Support Services Bureau, which includes the 911 communication center, records management, training, evidence & property, city jail, budget, purchasing, as well as, building and vehicle maintenance.

  Patrol Unit

Uniform Patrol is the backbone of the Norfolk Police Division with all other division supporting the activities of patrol. Uniform Patrol Officers respond to calls for police services as well as taking initial criminal investigative reports. Patrol officers are the first to respond to all critical incidents and are responsible for the handling of the situation until additional resources arrives if necessary. Uniform Patrol officers place emphasis on assisting victims, especially cases involving Domestic Violence and Child Abuse investigations. Quick response times to citizen requests are important to the Uniform Patrol Division.

Uniform Patrol is divided into four 12-hour shifts. The "day shift" begins at 6:00 a.m. and runs until 6:00 p.m. The "night shift" runs from 6:00 p.m. until 6:00 a.m. The shifts, when fully complimented, contain a Sergeant, Corporal and 5 uniform officers.

The City of Norfolk is divided into four separate areas for patrol assignments, northeast, northwest, southwest, and southeast. The areas are based on the total number of calls for service each year in an effort to balance out the work loads for the officers and to add attention to higher reported crime areas. Officers are normally assigned to the same area in an effort to keep them familiar with the neighborhood problems.

In addition to routine patrol and directed patrol, officers participate in many community relation functions. Patrol officers conduct regular in house training for new officers, firearms training, CPR training, defensive tactics, emergency vehicle operations, and many others areas.  Norfolk Police also manage the city jail which can hold up to four people.