Water Pollution Control
Sewer use fees are established by City ordinance (see City Code).
Sewer use fees are based on the same calculation for all customers. Billing is based on volume and strength of the wastewater. Residential wastewater volume is determined from City water meter readings taken during the winter months. This period allows us to calculate a bill that omits the summer watering activities that would not enter the sewer. Industrial customer volume is calculated from City water meter readings, private well pump readings if appropriate, and sewer discharge meter readings. Industries often pay additional fees for high strength wastes.
Sewer use revenue is budgeted for WPC plant maintenance and operation, and for maintenance of the sewer collection system throughout Norfolk. The collection and treatment system is self-supporting, and tax revenues are not part of our revenue.