Online Payments save

The City of Norfolk accepts online payments for Residential Water and Sewer Bills, Invoices, Statements and Parking Tickets. Please note:

  • The City accepts Visa, MasterCard and Discover.
  • The City DOES NOT accept flexible spending account (FSA) or health savings account (HSA) cards.
  • Online payments will not be reflected in the City's accounting systems until the next business day.
  • Online water and sewer payments must be made before 2:00 a.m. on the disconnect date to avoid late fees or disconnection.
  • You have 72 hours from the date of the parking ticket to pay the fine without extra costs being incurred.
  • See sample bills and statements or refer to image on entry form for help in finding the requested information.