Library Services


Due to the COVID-19 Pandemic, not all services may be available at this time. Please call the library at 402-844-2100 with any questions. 



Public Computer Labs and WiFi

The Adult Computer Lab (ages 18+) has 16 desktop computers and 12 laptops that provide internet access, Microsoft Office software, and printing capabilities. One of the desktop computers provides these services as well as specialized software for people with visual difficulties. The laptops may be used inside the library building by logging in with your library card. 

The Young Adult Computer Lab (ages 13-17) has 3 desktop computers that provide internet access, Microsoft Office software, and printing capabilities.

The Children's Computer Lab (ages 12 and under) provides 3 Early Learning computes with educational software and 3 desktop computers that provide internet access, Microsoft Office software, and printing capabilities.

Black & White prints are 10 cents each. Color prints are 50 cents each.  

Free WiFi is available throughout the building. 

The library has a WiFi Hotspot Lending Program. Patrons age 18 and older with a library card may borrow a WiFi Hotspot for 3 weeks. The hotspots are often in high demand and there may be a waiting list. To find out if one is available, or to add your name to the waiting list, you may check the library catalog by searching "hotspot" or call 402-844-2100.

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Printing, Copying, and Faxing

Printing can be done from any of the public computer labs as well as through our Mobile Printing Station. Mobile Printing allows you to send print jobs from your phone or home computer to the library's printer. Prints stay securely stored for up to 24 hours and you release and pay for the prints when you get to the library. See here for instructions on Mobile Printing. Black & White prints are 10 cents each. Color prints are 50 cents each.  

The copy machine can copy in both Black & White and Color.  Black & White copies are 10 cents each. Color copies are 50 cents each.  The copy machine can also scan documents and save them to a USB flash drive. There is no charge for the scanning service. 

The fax machine accepts payments via a credit or debit card. Charges are $1.75 for the first page sent and $1 for each additional page. 

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 The MakerSpace provides public access to high-tech and creative equipment to boost technology skills and creative opportunities. The MakerSpace currently offers an Embroidery Machine, Laser Cutter, AccuCut Die Machine, and Laminator.  The AccuCut and Laminator can be used without a reservation and instructions are provided by the machines. The Laser Cutter and Embroidery Machines require a certification class prior to use and reservations are required following the training class.  Information on certification classes can be found on our Event Calendar. All equipment is available during the library's normal operating hours from Monday through Saturday. The MakerSpace is closed on Sundays. 

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Meeting and Study Rooms

Three Meeting Rooms are available for governmental, non-profit, and community groups to use for programs and meetings.  Three active reservations are allowed at one time and reservations may be made up to six months in advance. Reservations requests can be submitted online here, by calling the library at 402-844-2100, or by visiting the Service Desk.  The reservation request will be reviewed by staff and the person making the request will be notified of the decision. The Meeting Rooms are not available on Sundays. 

Four Study Rooms are available for governmental, non-profit, and community groups as well as individuals or small groups. In order to provide access to the rooms for everyone in the community, 3 active reservations are allowed at one time, each reservation has a maximum time limit of 4 hours, and each day has a maximum time limit of 8 total hours. Reservations may be made up to six months in advance.  The study rooms do not require a reservation, however, reservations are strongly encouraged. Any reservation made for a Study Room will take priority over someone who is using the room without a reservation. In order to use the room uninterrupted, please make a reservation. Reservations requests can be submitted online here, by calling the library at 402-844-2100, or by visiting the Service Desk.  No reservations are made for Sundays. The Study Rooms are open on a first-come, first-served basis on Sundays.

Please see our Meeting Room Policy for complete guidelines. 

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The Heritage Room at the Norfolk Public Library houses the Genealogy, Nebraska History, and Local History materials available.  Some of these resources include:

  • Alphabetized index of obituaries, various years from 1918-1956
  • Census microfilm from several states, 1850-1930
  • Norfolk Daily News on microfilm or Data CD, 1887 - present
  • Norfolk Daily News keyword-searchable database, 1887 - 2015 (accessible only in the library)
  • Norfolk City Directory, 1889 - present
  • Cemetery Records for Madison, Pierce,Stanton, Antelope and Wayne counties
  • Norfolk High School and Norfolk Junior College yearbooks, various years from 1909-1997

Please contact the library if looking for a specific resource. 

The library also provides access to Library Edition (accessible only in the library) and MyHeritage Library Edition research databases.

The library can provide a copy of an obituary or an article from the Norfolk Daily News archive if specific names and dates are given. Regular printing charges will apply.  If you would like the obituary or article to be mailed to you, please send a self-addressed stamped envelope to the Patron Services Department.

The library does not provide in-depth research, but instead recommends contacting the Elkhorn Valley Museum or the Madison County Genealogical Society to find researchers.  

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Museum Pass Program

Library patrons may check out a pass to the Elkhorn Valley Museum.  The pass gives free entry for one day to the Museum, Research Center, and Children's Discovery Zone for 2 adults and their children or grandchildren.  One pass may be requested at a time.  Passes must be requested and picked up at the Service Desk.  

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Reference & Readers Advisory 

Reference Service is the assistance given to someone seeking information.  Library staff will guide patrons to the information and resources provided by the library in order to help them meet their information needs.  When a question of a "ready reference" nature is asked, such as locating a phone number or factual information, every effort is made to locate the accurate information in a timely manner.  When a question is beyond the resources, time constraints, or scope of expertise of the library staff, the patron will be referred to an appropriate outside organization to continue to their search.  

Readers Advisory is the assistance given to someone looking for reading material that matches their interests, tastes, and reading level.  A variety of suggestions, book lists, and resources are provided in the library to assist in finding excellent books. NoveList Plus and NoveList K-8 for Children are also provided as online tools for patrons to search for their next great read. 

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Delivery to Homebound Individuals: The library will deliver library materials to patrons whose health prevents them from visiting the library.  If you are interested in this service for yourself or a loved one, please contact our Outreach Coordinator, Lenaya, at 402-844-2100.

Magnifier: The library has a MagniSight Custom Focus 20" Color Inline CCTV System. This can magnify any print document to make reading or research easier.  Thank you to the Norfolk Lions Club who donated this magnifier. 

Drive up Pickup and Drop Off: Patrons may pick up items on hold for them through the Drive-Up Pick Up Window on the east side of the building. This includes any item that they have been notified is available for them, whether a regular library item or an Interlibrary Loan.  Patrons are encouraged to call ahead and notify staff that they will be picking their item up at the window so that it can be ready and waiting for them. Patrons needing the added accessibility and convenience of this service may also call the library and request that items currently on the library shelves be pulled and held for them at the window. There is a maximum of five items requested at a time and specific title and author information must be given.  If using this service, please request the items at least an hour in advance of the expected pick up time.  The Drive Up Book & Media Drop Offs are open at all times and are also located on the east side of the building.  

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 Notary Service

The library has a notary on staff and can provide notary services at no charge.  If interested, please ask at the Service Desk. 

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Little Library in Central Park

For those looking for a different option for borrowing books, there is a Little Library in Central Park where community members can “Take a book, Leave a book.” This Little Library has a volunteer caretaker and is filled with donated items.

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