Communications Office

Norfolk Emergency Alerts

The City of Norfolk Nebraska has created an Emergency Alert Messaging System.  This system will send text messages of emergency alerts to cell phones of subscribers to the system.  Below are instructions for subscribing and unsubscribing to the Emergency Alert System.  The City of Norfolk will use this system only for emergency messages such as a snow emergency, storm related weather emergency, or other type of emergency situation.  The intent is to limit the text messages a subscriber receives to the minimum necessary to be aware of emergency situations.

To subscribe or resubscribe to the Norfolk Emergency Alert Messaging System:

From any phone capable of sending and receiving text messages, send a text message "norfolkalerts" (without the quotes) to the phone number 81257.

Within a few seconds after you send the text message as described above, you should get a confirmation messages that says "NorfolkAlerts Welcome to the Norfolk NE Text Alert System! Opt-out by replying with the word 'stop' at any time".  This message confirms that you are signed up to receive the Norfolk emergency alert messages.

To unsubscribe from the Norfolk Emergency Alert Messaging System:

Send a text message "stop" (without the quotes) to the phone number 81257.  Within a few seconds after you send the text message, you should get a confirmation message that says "Mobile Text Alerts: You have opted out and won't receive further messages. To resume alerts, text keyword to subscribe to account."  This message confirms that you have unsubscribed to Norfolk emergency alert messages.

Notes:

There is no charge to receive emergency alert messages from the City of Norfolk, however normal text messaging charges from your wireless phone carrier may apply.

Messages delivered through the Norfolk Emergency Alert Messaging System are intended to be a best effort communication and are just one component of many methods of emergency communications.  Citizens are also encouraged to listen to radio and television to be aware of emergency situations.  Text messages may be delayed or not received during regional emergencies, periods of high messaging traffic, or due to technical problems.

The City of Norfolk has discontinued our old Emergency Alert System.  If you previously subscribed by texting "follow norfolkalerts" (without the quotes) to 40404, we recommend you unsubscribe by texting "unfollow norfolkalerts" (without the quotes) to 40404. Then use these steps to subscribe to the new Norfolk Emergency Alert Messaging system.